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Anthropologist Terry Y. LeVine said it best:
“The practice of giving and receiving gifts is so universal it is part of what it means to be human. In virtually every culture, gifts and the events at which they are exchanged are a crucial part of the essential process of creating and maintaining social relationships …”

 

December is the biggest gift-giving month of the year. Yet there are endless reasons to give gifts throughout the year: personal gifts for birthdays, weddings, graduations, and holidays, as well as business gifts to say thank you for a job well done, congratulations on a promotion, or I’m sorry for not performing as expected.

 

The purpose of giving gifts is to bring joy to both the giver and receiver, promote goodwill, and make for a closer relationship. However, if gift-giving goes amiss, there is a risk of making the receiver uncomfortable and creating an unpleasant situation for both sides. To avoid any ill-effects from your gift-giving practices, keep in mind these simple tips:

 

WHEN YOU GIVE:

 

1. Be sure of the true purpose of the gift. Beyond saying the gift is for a particular occasion, think through how well this gift will express your feelings for this person. To figure this out, ask yourself: How much do I really are about this person? How much time, energy, and money am I willing to spend to select just the right gift for him or her? Let the answers guide you throughout this process.

 

2. Do your homework about the receiver. Be observant about his or her favorite items, things he or she might need, or things that would be a meaningful expression of your relationship. Try to remember comments about favorite colors, foods, or beverages. As needed, ask someone else who knows the person, explaining that the purpose of your inquiry is to help learn something that will help you select a special gift. I think most people are willing to help with ideas.

 

3. Be sensitive to personal and cultural differences. With such a diverse population in our society, it is important to learn something about a person’s ethnic, religious, and cultural practices along with their personal likes and dislikes, before you present a gift. Take time to learn what’s appropriate and what’s not in different communities to gain insights on what a person would or would not appreciate as a gift. For example, giving a bottle of wine to someone who does not drink alcohol could make the receiver less than overjoyed with your gift.

 

4. Know when corporate logos are appropriate. Sometimes a gift with a company logo cheapens its appearance. The best gifts are those without any logos or promotion on it, especially when given as special thank-you gift. Logo gifts are fine as small remembrances for meetings held; not generally as the sincerest form of a thank-you gift.

 

5. Use simple and elegant wrapping. Japanese-influenced, understated wrapping is best in my mind. Avoid using brightly colored, bold, heavily patterned paper and a lot of brightly colored, fancy bows and ribbons on the package. Instead, use solid stately colors and quality paper with simple ribbon.

 

6. Present your gift with style. The best way is having it gift beautifully wrapped and given in person. In business situations, when sending the gift by messenger or mail, include your business card with the gift, along with a handwritten note on personal note card or stationary.

 

WHEN YOU RECEIVE:

 

7. Show your appreciation when receiving a gift in person. Always put a smile on your face as a gift is being presented and say thank you along with a brief expression of appreciation.

 

8. Let the giver know as soon as possible when a gift has arrived. Make every effort to let the sender know you received a gift sent by mail or messenger (email, fax, or telephone call is fine). Then follow it up by sending the proper thank-you note as soon as possible.

 

9. Be sensitive to opening a gift in front of others. Americans typically open gifts as soon as it is received, even in front of an audience and other groups of people. Know that in many cultures it is not customary or appropriate to open gifts in front of guests. They are kept to be opened alone.

 

10. Know the bottom line. Always hand write a thank-you note for every gift you receive, no matter what… period. Sending a thank-you note is the right thing to do.

 

Happy Practicing!

Syndi Seid is a regular contributing writer, professional speaker/trainer, and founder of a San Francisco-based business that offers FREE monthly etiquette articles. Check them out and enroll for your free subscription at www.AdvancedEtiquette.com/blog.

With Halloween coming up, then Thanksgiving, and finally all the end-of-the-year holiday celebrations upon us soon, we thought this might be a great opportunity to revisit the guidelines to sending a perfect “thank-you note.”

No matter what, a personal, handwritten thank-you note is the finest form of expressing gratitude for almost anything and everything we receive from someone in life, especially a gift.

A gift can be many things: a physical item, a good job someone has done for you at work or at home, and an invitation to a party or meal. In fact, how about using the next two months to catch up on all those thank-you notes you’ve been meaning to send. In business it’s the perfect time—before the end-of-the-year rush—to send clients, customers, vendors, and suppliers your note of appreciation for their business and service. By starting to get them written now, you can avoid being rushed and out of time later. Write them all now and send them later.

Here is a simple guide for thank-you notes for both business and personal use:

  • Ideally, send thank-you notes within 24 to 48 hours of receiving the gift. The sooner you send it, the greater the impact it will have. However, it is never too late to send a note. Use this month of “thanks” to catch up on your “thank-yous,” no matter how much time has gone by.
  • To save time and stress, keep a supply of note cards and stationery, plus postage stamps to have ready at all times.
  • Write all your notes by hand. Take your time, regardless of how impaired you think your handwriting looks. Also, forget going green on this task. It does take the most effort and time, yet is the most tangible evidence of our genuine appreciation of the person to whom it is addressed.
  • Pay attention to how the card faces when opened. I can’t tell you how many times I receive cards written on the wrong side or in the wrong direction.

*For vertical, left-creased cards: Begin writing on the inner, right side of the folded card.

*For horizontal, top-creased cards: Begin writing on the inner, lower side of the folded card.

*Some cards are difficult to tell which way it is intended to face. Be sure to look at the back side of the card for guidance in this area.

  • Begin the note based on your relationship with the receiver.

*For personal correspondence where you are accustomed to calling the person by their first name: Dear John and Mary, (first name followed by a “comma.”) is correct.

*For business notes, stick to formal salutations until you are invited to address the person by the first name: Dear Ms Smith: (an honorific and last name, followed by a “colon.”) is proper.

*For informal business notes, addressed to someone with whom you want to address by their first name: Dear John: (first name and a colon) is also appropriate.

  • Be specific in your thanks. When thanking someone for inviting you to a meal or event, mention how happy you were to share in the experience, mention a person you enjoyed meeting, or a food item you particularly liked. When thanking someone for performing a favor for you, explain how important their gift of time was for you. For physical gifts, name the item, along with something nice and complimentary about it.

*Rather than say: “Dear Aunt Sarah, Thank you for the lovely gift. I really like it. Love, Syndi.”

*Do say: “Dear Aunt Sarah, Thank you very much for the beautiful black sweater for my birthday. It’s just the perfect item to wear at an evening occasion where I want to stay warm, yet still look dressy. Your loving niece, Syndi Seid”

  • Sign your first and last name clearly at the end of your note. An exception may be to an immediate family member who knows who you are by your handwriting.
  • Address the envelope using the person’s full name and appropriate honorific. Include your full name and return address. Use a regular postage stamp rather than metered postage to send your note.

Happy Thanking!

BONUS: This month, with enjoying football games and other events, I suggest you take some time to send at least eight (… it’s a good luck number) quick and simple handwritten notes by regular mail. Take a moment to show your appreciation and thankfulness to someone you know for whatever reason you want… perhaps if only to say Hello!

 

Syndi Seid is a regular contributing writer, professional speaker/trainer, and founder of a San Francisco-based business that offers FREE monthly etiquette articles. Check them out and enroll for your free subscription at www.AdvancedEtiquette.com/blog.

 

As your small business grows, you’ll hire more employees. In order to make them feel welcome and help them adjust to their new surroundings, here are a few things you can do to help the process along.

1. Welcome The New Employee Yourself. Whether you interviewed the new hire or not, make sure to greet her on her first day. Introduce her to key staff she’ll be working with and make sure she knows your door is always open.

2. Assign an Ambassador. Rather than plopping your new employee down at her desk and have her review company material (classic move for a company who really hasn’t planned out training for new hires), assign someone to show her the ropes her first weeks. It should be someone who works in the same department who can show her how to perform her role.

3. Talk to Your Team. Make sure the team that the new hire will join is aware of the new person joining their ranks, and make sure they are clear on what her responsibilities will be. This can help avoid confusion and keep them from dumping extra work on her.

4. Make Sure She Gets Taken to Lunch. You might not have time to take her to lunch (and she’s better off with her peers than the company owner or President), but make sure someone offers to take her to lunch. That will give her plenty of opportunity to get the dirt on the company.

5. Check In Often. Don’t forget about your new employee after her first week. If you pass her in the hall, ask her casually how work is going. Then schedule a meeting after a month to ensure she’s on track to understanding her responsibilities and to make sure she’s getting along with everyone.

And remember: having a clear cut training policy in place is key for helping new hires understand their roles in your company. Make sure your human resources manager has the tools he needs to create training for each role in each department.

 

 

Susan Payton is the President of Egg Marketing & Communications, an internet marketing firm specializing in marketing communications, copywriting and blog posts. She’s written two books: 101 Entrepreneur Tips and Internet Marketing Strategies for Entrepreneurs, and blogs for several sites, including The Marketing Eggspert Blog, as well as Mashable, Small Business Trends, FutureSimple, BizLaunch and Lead411. Follow her on Twitter @eggmarketing.